Welcome to the MDS web site.

Customers

Our customers continuously benefit from the experience, commitment and initiative of our team, as well as our award-winning products and services.

Partnerships between our people achieve an exceptional level of trust; each of our customers knows we have their business objectives at the heart of our time and effort.

Consequently, we have established relationships with many of the key operators in the international market including BT, Telefonica and Vodafone. By working together, we have dramatically reduced their costs-to-serve, improved standards of care and helped grow their customer base and profits.

ACN Europe

ACN Europe uses MDS solutions to support their operations across multiple countries and networks from its headquarters in the Netherlands

Gogo Inflight Internet

Since launch, Gogo has used our Managed Service and bespoke customer management to manage their customers’ requirements.

BT Retail

BT Retail chose our Managed Service to support its re- entry to the UK mobile market as an MVNO. The company sought a partner who could provide a complete billing and customer care service and BT now exploits our technology and expertise for its corporate customer base, many of which have thousands of individual subscriptions. Our assistance in launching BT Fusion to the corporate UK market won the 2006 World Billing Award for Best Billing Implementation.

Telefόnica O2 UK

Telefόnica O2 UK chose our award-winning billing and CRM platform plus web services to enable it to maintain its high standards of customer care. MDS helps O2 UK manage millions of business, corporate and SME subscribers. The implementation project involved deploying our billing and CRM platform for use by thousands of end-users in customer care and sales and marketing, amongst others.

Talk Talk Business

Talk Talk Business chose MDS as its billing and CRM partner after its review confirmed our systems, coupled with our depth of knowledge and experience, are uniquely placed to meet the requirements of its corporate customers market.

Vodafone (UK) Ltd

Vodafone (UK) Ltd uses our solutions for business mobile customers. The relationship began when we successfully brought together subscribers from 11 legacy systems onto a single, unified billing and CRM solution. The new system automated many manual processes for Vodafone immediately including collections, credit management, workflow management, activation and provisioning of new fixed and mobile connections and application of bulk services to multiple subscriptions. Vodafone (UK) Ltd benefits from the single customer view provided by our end-to-end solution.